Privacy & Cookies
What we do with the information we know
David Hall Publishing's privacy commitment
The shopatdhp.com website is owned and operated by David Hall Publishing Ltd. We are committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the Data Protection Act 1998 and other applicable laws. You may contact David Hall Publishing Ltd at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.
Information about you
When a customer registers at shopatdhp.com we ask for information such as your name, e-mail address, postal address and contact details, and then we keep a record of this information. All this is necessary so we can recognise you as a registered customer, pass on the correct details with your order, and ensure that you are happy with the service you receive. This means that we can help to deal more quickly with any queries or problems you may have, and also so we can ensure that any information we send to you is relevant.
We keep a record of any e-mail correspondence you send us, so we can track any problems or concerns you've had on our website.
We'll also ask you questions at registration, and from time to time by e-mail, that will give us information that will be used to improve your experience of shopping at shopatdhp.com. You do not have to answer these questions, but if you do we can communicate with you in a more relevant way.
If you would like to revise the information you have provided to us, or feel that what we currently have on record is incorrect, you may update the information by contacting us by clicking here
How we use your personal data
All the information we collect via our website or through correspondence with you is used to operate and improve the service we offer you and to personalise our service. We are committed to using your personal information only for:
Planning and managing shopatdhp.com's business activities, including analysis of customers' shopping habits, product and style preferences.
Technical administration of our website.
Providing you with information about the services we offer.
Letting you know about offers and news from shopatdhp.com
We may make your name and e-mail address available to companies in order to advertise and market our services to you through other platforms on the internet (eg Facebook).
To verify details of your payment method or credit card account.
During your registration process you are given the opportunity to select some of the ways in which we may use your details.
These are the circumstances in which we may share some of your data with others:
To outside research companies whom we may ask to contact you directly for your opinions on our service (in which case we provide them with only the information they need to perform their function).
If we are requested by the police or a regulatory or government authority investigating illegal activities to provide information concerning your activities whilst using the network we shall do so.
Managing your orders
We may monitor and review communications between you and ourselves on our Content Management System (CMS), solely for the purposes of ensuring that your orders are managed appropriately by our customer service team.
A cookie is a small text file that a website can send to your computer's browser. It's like an internet-user's identification card, which tells a website when a user is revisiting the site. Their ability is limited to containing and transferring to the website as much information as the users have disclosed to that site. Cookies cannot read or interfere with other information saved on your hard drive.
Data over the internet
The internet is a global network, so it is possible for your data to travel internationally, which may include places outside the European Union. If you visit or shop at shopatdhp.com you are agreeing and authorising us to process data in this way.
How we protect information
You acknowledge that the internet is not a 100per cent secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the internet. We are not responsible for any damages that you, or others, may suffer as a result of the loss of confidentiality of such information.
We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment. Only employees, our partners and any sub-contractors (such as SECPay) who need the information to perform a specific job are granted access to personally identifiable information.
How you can help us protect your information
Please bear in mind that whenever you voluntarily disclose personal information online in non-protected environments – for example on message boards, through e-mail, or in chat areas – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Also, remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or internet café. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
To see all the information we have about you, and to correct any inaccuracies, please write to us at: shopatdhp.com, 1 Whittle Close, Drayton Fields, Daventry, Northamptonshire NN11 8RQ
How to unsubscribe
If you no longer wish to receive any further e-mail messages, post or other communications from us or you no longer wish to be contacted by other companies who you permitted us to provide your details to then please change your communication preferences by clicking here